Extend Your Polycom SoundPoint IP 670 desktop phone into a high-performance color attendant console.
In the eyes of your customers, how people answer calls placed to your facility reflects on your entire business. Effective call coverage is critical, not only for the administrative assistants in your organization but also for others who must monitor, manage, and cover the status of calls.
The Polycom SoundPoint IP Color Attendant Console is a reliable call-operator workstation specifically designed to easily and efficiently answer and handle high volumes of concurrent incoming calls.
This console is:
A high-performance, productivity-enhancing solution for telephone attendants
Expandable to grow with your business – you can add up to three color expansion modules to a single SoundPoint IP 670
With the SoundPoint IP Color Attendant Console, telephone attendants can reduce the number of lost customer calls, shorten transaction times, and increase the accuracy of call routing. The console aids them in promptly accepting, accurately screening, efficiently dispatching, and effortlessly monitoring calls.
The console provides:
Easy installation and setup
Simplified monitoring and management of up to 24 concurrent calls on up to 12 lines
The ability to instantly determine through visual indicators the status of numerous lines
Expandability with "plug-and-play" modules that requires no setup – the host SoundPoint IP 670 phone provides the power and signaling
Up to four, high-resolution LCD displays and 48 illuminated keys that you can configure as either a line key or a speed dial with busy lamp field (BLF)